Our contact details
Name: Trading Faces Ltd
Address: 48 Dean Street, London, W1D 5BE
Phone Number: 020 7287 0866
What type of information we have
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details). We use this information to contact you via email or phone in order to respond to enquiries and requests.
• Use of Google Analytics to collect standard data and details of visitor activity to our website. This enables us to gain information (without discovering the identity of visitors) as to which service is most appropriate to our users.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• An enquiry or request by email or phone or via the website enquiry form.
• Exchange of contracts
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com or +44 (0) 7287 0866
(b) We have a contractual obligation.
(c) We have a legal obligation.
What we do with the information we have
We use the information that you have given us in order to respond and service your enquiries, pass relevant information to you regarding your booking and for exchange of contracts.
We may share this information with relevant third parties if this requirement is necessary in order to fulfil our services to you.
We do not sell your data to any third party.
Trading Faces is committed to protect the privacy of your personal and business information when using our services.
How we store your information
Your information is securely stored on our database.
We keep your information as long as is necessary to fulfil our service to you. We will then dispose of your information by deleting your data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
firstname.lastname@example.org, +44 (0) 207 287 0866 and/or Trading Faces Ltd, 48 Dean Street, London W1D 5BE, if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113